Warranty Policy
At Jameel & Ameen, we take pride in the quality and craftsmanship of our garments. Every piece is made with care, using premium materials designed to last. To ensure your confidence, we offer a limited one year warranty on all thobes..
What’s Covered
-
Fabric integrity: We guarantee the durability and quality of the material.
-
Stitching and construction: All seams and finishes are covered for defects in workmanship.
What’s Not Covered
-
Any damage due to improper care, soiling, stains, or wear and tear from regular use.
-
Alterations or modifications made after purchase.
Warranty Period
Your warranty is valid for 12 months from the date the item is marked as delivered to your shipping address.
How to Claim
To initiate a warranty claim:
-
Email us at info@jameelandameen.com
-
Include your order number, description of the issue, and clear photos of the defect.
- We reserve the right to either repair the existing item or offer a one-time 100% replacement, depending on the nature and extent of the damage.
Our team will review your claim and respond within 3–5 business days with next steps.